With over 80 million registered eBay users in the English speaking countries consumers are empowered to buy just about anything at a price that's fair. And millions have used eBay to either sell some of the stuff lying around the house or they make a living utilising this unique online flea market. This latest addition to the 20 Questions series breaks the subject of eBaying down into the important things to bear in mind before committing to buy. Of the millions of eBayers the vast majority are buyers. In 20 QUESTIONS TO ASK BEFORE BUYING ON EBAY shoppers will learn it all - from how to get started how to search for an item and how to etch an item; to how to place a bid how not to get outbid what happens when the auction ends and the importance of feedback. 20 QUESTIONS TO ASK BEFORE BUYING ON EBAY takes readers step-by-step through the process each chapter building on the information taught. The book is written as a fresh and lively narrative with plenty of bullets checklists and useful advice learned from the authors' experiences. It's all the information buyers need to not only get started but to do eBay their way! Michael Lewis is author/co-author of eight books. He is a frequent eBay buyer and also sells on the website through his screen name SamsPop1 (and has 100% positive feedback with nearly 500 independent reviews since 1998).
With over 80 million registered eBay users in the English speaking countries consumers are empowered to buy just about anything at a price that's fair. And millions have used eBay to either sell some of the stuff lying around the house or they make a living utilising this unique online flea market. This latest addition to the 20 Questions series breaks the subject of eBaying down into the important things to remember before selling your items. 20 QUESTIONS TO ASK BEFORE SELLING ON EBAY is designed to take anyone through the steps to sell successfully and profitably. Beginning with how to set up an eBay business and organising it for success the book proceeds through how to choose the best products how to design an attractive and effective listing getting paid automating auctions customer service and more. Lissa McGrath has worked as the assistant to Skip McGrath for over four years and is involved in all aspects of the transaction. When Skip is on vacation Lissa keeps the auctions going and runs the business in his absence. She is the copy editor for The eBay Power Seller's Manual and How to Start and Run an eBay Consignment Business. Lissa also writes a bi-weekly column for AuctionBytes the leading online auction news media company. Skip McGrath (eBay screenname mcgrrrr) is an eBay Gold PowerSeller hosting the store 'The Auction Seller's Resource' who has received 100% positive feedback on over 3000 reviews.
50 BATTLES THAT CHANGED THE WORLD looks at the clashes the author believes have had the most profound impact on world history. Listed in order of their relevance to the modern world they range from the ancient past to the present day and span the globe many times over. This book is not so much about military strategy as the implications of the battles that were vital in shaping civilisation as we know it. Some of the battles in this book are familiar to us all-Bunker Hill which prevented the American Revolution from being stillborn and Marathon which kept the world's first democracy alive. Others may be less familiar-the naval battle at Diu (on the Indian Coast) which led to the ascendancy of Western Civilisation and the discovery of America and Yarmuk which made possible the spread of Islam from Morocco to the Philippines. All battles are human dramas and those discussed here include some of history's most fascinating characters-from Narses the eunuch ex-slave who reconquered the Roman Empire to Don Juan of Austria the swashbuckling bastard who stopped the Turks at Lepanto. From George Dewey the elderly fire-eater who sank the Spanish fleet at Manila Bay and defied the German Kaiser to Enrico Dandolo the blind ancient who led the misguided crusade that conquered impregnable Constantinople. Battles have been fought lives have been lost causes have been advanced and stories of great warriors have been told over and over again. Here are the stories of the 50 greatest and most significant battles and those who fought won and lost them.
50 POWERFUL IDEAS YOU CAN USE TO KEEP YOUR CUSTOMERS Third Edition Paul R Timm
Ultimately every successful enterprise must attract serve and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organisation's bottom line more than any ad campaign marketing programme or PR effort. This book is designed to get all managers and employees thinking about the little things that can make all the difference. It's a quick read-you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action you will be able to decrease customer complaints considerably. It's packed with practical applicable suggestions that can be put to work immediately such as how to: Ø Turn angry customers into lifelong clients Ø Use a simple gesture to immediately put customers at ease Ø Listen with more than your ears Ø Easily give customers more than they expect Ø Use negative feedback for positive action Managers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business large or small can creatively apply a constant flow of small customer-centred innovations to create a consistent and persistent strengthening of your customer base.
AL CAPONE WAS A GOLFER Hundreds of Fascinating Facts from the World of Golf Erin Barrett and Jack Mingo
What is it about the game of golf that can cause otherwise normal folks to lose all perspective? More than one person has seen their loved one become consumed with the details of the quality of wood used in clubs, the type of cleats on their shoes, the distance between their feet, and the direction of the wind, not to mention statistics, statistics, statistics.
Featuring more than 500 facts about the sport that Paul Harvey describes as “a game in which you shout ‘fore,’ shoot six, and write down five.” Readers learn that experts believe shepherds invented the game using their staffs to bat around stones and that 12 percent of all lightning fatalities happen on the golf course.
AND NOW FOR SOMETHING COMPLETELY DIGITAL The Complete Illustrated Guide to Monty Python CDs and DVDS Alan Parker and Mick O'Shea
This is the story of six men, five English and one from America, who, in the space of forty-five half-hour television shows, four full length feature films, a bunch of albums, the odd single; and some pretty impressive books, transformed everything we know about comedy today.
They were translated into German twice (Monty Python's Fliegender Zirkus), banned on the big screen (Life of Brian) and played sold out shows at The Hollywood Bowl--yeah, just like The Rutles!
The impact that the members of Monty Python have had around the world is incredible. Now, Python associate Alan Parker has compiled the definitive guide to all "Monty Python" CDs and DVDs.
Includes previously unavailable material from the brand new Monty Python CD (released April 2006) and will be tied-in with the new CD
Whether you use them to jot down your innermost thoughts, reflect on what you’re grateful for, or simply to write down what needs to be remembered at the store, let this beautifully designed journal guide you through your day. This journal is sprinkled with words of inspiration throughout. Each journal features a ribbon marker and is flexi bound with 192 pages of high quality paper. Brightly-coloured and pretty enough for your purse, handbag, desk or bedside table!
In addition to knowing what to say, it is also important to know how to say it correctly. This book explains how to work with the structure and rules of English to construct powerful, effective sentences that communicate clearly and correctly. Targeted to an intelligent audience with a basic understanding of the parts of speech, AWESOME GRAMMAR discusses the most frequent grammar mistakes and the principles underlying correct usage. Readers will discover:
· A foolproof strategy for choosing the correct pronoun · Focus on all the important parts of grammar, from style and appearance to appropriateness and correctness · How to ensure verb, subject and number agreement · The “whys” of the rules of grammar, not just the “hows” · The truth about split infinitives · How to handle, and, more importantly, not to mishandle the most important elements of writing · Sure-fire fixes for participle, preposition, possessives and punctuation errors · Ungrammatical word use: words confused, misused and abused
The new Awesome English series is a set of lively, easy-to-read handbooks that offer a fresh approach to writing well. People now write more than ever before, as e-mails and instant messaging increasingly take the place of meetings and phone calls. Good writing skills are accordingly crucial to communicating effectively in the workplace, personal relationships and the world.
If your skill with words isn't up to scratch, you may find yourself sidelined or ignored at work and elsewhere. You create an impression with what you write and a weak or incorrect vocabulary is a serious liability. AWESOME VOCABULARY offers a painless way to build an exceptional vocabulary. Readers will discover comprehensive, useful lists of words and exercises focused on improving word choices. They'll also learn: · Tricks to reveal the meaning of new words · Memory devices to help distinguish between similar words · The difference between using words to impress and using words that make their meanings clear · Examples of writing - correct and incorrect, attractive and unlovely, persuasive and off-putting - that clearly show the right stuff and how to amend the wrong stuff · The secret to “balanced prose”: the Rule of Three · Avoiding repetition and redundancy · The proper vocabulary for the proper occasion: business letters, e-mails and casual conversation · Words to avoid at all costs
BARGAINING BRIDE How to Have the Wedding of Your Dreams Without Paying the Bills of Your Nightmares Shirit Kronzon and Andrew Ward
Dr. Shirit Kronzon has taught hundreds of students at the prestigious Wharton School of Business how to negotiate everything from their first job offer to their latest promotion. Now she is going to teach you how to negotiate your wedding! If you are like so many brides you will spend ages preparing for the most important day of your life. There will be dozens of decisions to make as you try to secure the best wedding gown photographer flowers cake invitations and reception location without having to mortgage your parents' house or your own to pay for them. Each one of these decisions presents an opportunity to bargain for a better deal. At the core of wedding planning is a skill you may not realise you need: you must know how to negotiate. After all the cost of a wedding can easily exceed that of a fancy car or even a first home! THE BARGAINING BRIDE will help you get the wedding of your dreams without paying the bills of your nightmares. It will show you proven strategies to help you save money on the most important elements of your wedding without sacrificing the splendour of the event including: ? How to get that dream dress (or bouquet or cake or reception location) at a fraction of the price ? How to recognise and respond to common sales pressure tactics such as the bait and switch nibbling and entrapment ? How to negotiate with family members and in-laws You will see how effective negotiation skills can mean the difference between paying too much for an unremarkable event and getting an exceptional deal on the most memorable day of your life.
BEATING THE CASINOS AT THEIR OWN GAME A Stategic Approach to Winning at Craps, Roulette, Black Jack, Caribbean Stud Poker, Baccarat, Slots, Keno and Let it Ride Peter Svoboda
EATING THE CASINOS AT THEIR OWN GAME is an easy-to-follow guide to winning games. For each game from roulette to craps and more gambling expert Peter Svoboda first clearly explains the rules of play so that the novice gambler as well as the veteran can enter a casino with confidence. He then details the smart way to approach the game including unique strategies that will increase your chance of winning. The author demonstrates which game offer the best odds and even shows you how to manage your gambling allowance - an important key to gambling success. With the ever - increasing popularity of Las Vegas Atlantic City and casinos on cruise ships and more it's clear that the gambling industry is taking the country by storm. Now Peter Svoboda tells you not only how to get in on the action but also how to cash in on the profits and walk away a winner.
BEES MAKE THE BEST PETS All the Buzz about Being Resilient, Collaborative, Industrious, Generous, and Sweet- Straight from the Hive Jack Mingo
Writer and beekeeper Jack Mingo, who set up his first backyard hive in 2004, offers his humorous and unique observations of the world of the mystical, matriarchal, gentle, sweet bee in BEES MAKE THE BEST PETS.
Full of fun facts, Mingo shares a potpourri of bee and bee-keeping trivia; practical tips and legend and lore. And here are just some of the reasons bees make the best pets: · They don't bark and whine all night if you leave them in the backyard. In fact, they rather prefer it. · Bees don't demand petting, attention, or a food dish. They find their own food. · Bees greet you with honey for your toast and beeswax for your candles, not dead mice. · You will never be tempted to succumb to your worst self, dress your bees in funny costumes, and humiliate them on YouTube. · When bees pay attention to your plants, it's not to dig them up. They actually help them blossom, bear fruit, and thrive. · Bees don't track mud, poison ivy, or fleas into your house. · Bees don't have kittens.